Select a Contractor Code of Responsibility - KOTA Territory News

Select a Contractor Code of Responsibility

in keeping with the highest standards of professionalism, a Rain Bird Select Contractor will strive to:

  • Continuously meet the licensing and insurance standards required by local and state regulators
  • Respond to job leads within 48 hours
  • Be prompt for all sales calls and site inspections
  • Ensure that all crew members and company vehicles present a consistent, professional image
  • Treat each customer with respect
  • Provide each customer with a thorough system proposal, including an explanation of the work to be done and the time required to complete the work
  • Provide quality system design and installation using professional grade products in accordance with industry standards and applicable codes (Goal: zero callbacks during the first year of operation)
  • Provide the homeowner thorough "walk-through" of the completed system including product location and operation
  • Exceed customer expectations by leaving each job site in the best condition possible
  • Respond to service calls within 48 hours
  • Take advantage of opportunities for professional and educational development
  • Conduct all business dealings in a legal and ethical manner
  • Attend distributor meetings and training sessions deemed necessary by your
distributorship and/or the Rain Bird Select Contractor Program
Any Rain Bird Select Contractor who does not adhere to these responsibilities or who provides substandard installation or service quality may be removed from the program.

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518 St. Joseph St.
Rapid City, SD 57701

Telephone: 605.342.2000
Fax: 605.342.7305

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