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SOURCE Securus Technologies, Inc.
DALLAS, Feb. 18, 2013 /PRNewswire/ -- Securus Technologies, Inc., a leading provider of inmate communications services and investigative technologies, today announced that 2012 reached new heights in success metrics serving the corrections industry. In 2012, Securus achieved the following milestones:
Richard A. Smith, Securus' CEO and President, said, "Each year we lead the industry in re-investing in our products and capabilities. We've brought customer service in-house while others push the responsibility to outsourced providers operating in other countries. We have invested over one hundred and ten million dollars in our communications platform resulting in more feature functionality, more reliability, and greater investigative performance compared to that of any other competitive platform. Our commitment in terms of largest reinvestment of our revenue back in the business, best-in-class customer service, best-in-class calling platform, best-in-class technical support, and patented proprietary technology defines who we are – and why we service facilities that demand the best. And that is Securus!"
Robert Pickens, Securus' Chief Operating Officer, said, "For the past three years, we've won more new customers than any other provider. We're changing the dynamics of our industry by developing and consistently deploying new technology, and by owning and not outsourcing key applications. We don't force our customers to come to us, we build solutions for them and make sure we integrate with their key systems and vendors to create an environment that operates according to their desired processes."
Securus Technologies, Inc. is one of the largest providers of detainee communications and information management solutions, serving approximately 2,200 correctional facilities and more than 850,000 inmates nationwide. A recognized leader in providing comprehensive, innovative technical solutions and responsive customer service, Securus' sole focus is the specialized needs of the corrections and law enforcement communities. Securus is headquartered in Dallas, TX, with regional offices in Carrollton and Dallas, TX, and Atlanta, GA. For more information please visit the Securus website at www.securustech.net.
In 2012, Securus purchased Primonics, Inc., a Video Visitation provider serving on-site and at-home paid video visitation services to corrections facilities. Also in 2012, Securus purchased DirectHit Systems, Inc. DirectHit Systems, Inc. was founded in 2005 in Melbourne, Florida and provides sophisticated investigative data analysis tools for law enforcement and corrections clients in North America through proprietary software algorithms. They have high profile clients at the Federal, State, County, and Local levels.
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