RAPID CITY, S.D. (KOTA TV) - Effective December 15, Black Hills Energy will no longer accept walk-in customers who choose to pay their bill at one of the local service centers.
Local office payments make up only 3% of customers' payments. The company says the change is in an effort to account for customer preferences that have shifted towards electronic ways of paying. If you're not a fan of electronic payment methods, Vice President for Electric Operations, Nick Gardner says there are still other options available.
Vice President of Electric Operations for Black Hills Energy South Dakota, Nick Gardner says, "We do still have many other options available for customers to do business with us. They can make electronic payments through our website, they can also call in and pay by phone, and of course there still is the mail option. However, we do still retain the ability for customers to make a walk-in payment location at third party partnerships that we have at many locations throughout Rapid City."
For a full list of ways to pay, and all the third party locations that will now accept payments, you can go to the company's website, blackhillsenergy.com.